Question 1

How do I contact OceanBlue?

Accepted Answer

If you have any questions, please call us at (888) 663-4233 during normal business hours (9:00am – 5:00pm EST).

Question 2

How should I store OceanBlue products?

Accepted Answer

OceanBlue products should be stored in a cool, dry location (68º to 77º F). As is the case with all supplements, it’s a good idea to keep them well out of the reach of children.

Question 3

Should I take this product with or without food?

Accepted Answer

It is generally recommended, but not required, to take OceanBlue Omega-3 supplements with food for better absorption. However, it’s better to take them without food than not to take them at all.

Question 4

Is the Vitamin E in OceanBlue products synthetic or natural?

Accepted Answer

The Vitamin E used in OceanBlue Omega-3 supplement comes from a natural source.

Question 5

What forms of payment does OceanBlue accept?

Accepted Answer

We accept all major credit cards, as well as PayPal.

Question 6

When will my order be processed?

Accepted Answer

Orders are generally processed within 24 hours. Depending on where you live in the United States, you can expect to receive your order within three or four business days.

Question 7

How do I know if my order was placed successfully?

Accepted Answer

A successful order confirmation will be emailed to the address provided upon receipt of your completed order. That email will contain shipping, tracking, and order information for your purchase.

Question 8

How do I track my order?

Accepted Answer

Shipping, tracking, and order information will be emailed to the address you provide to make your purchase if available. Please click here for questions about your order.

Question 9

Can I cancel my order after I have placed it?

Accepted Answer

Once your order has been shipped, we cannot cancel it. However, you can return your order. Please click here for order return instructions.

Question 10

What is your shipping policy?

Accepted Answer

We offer standard shipping through the US Postal Service and offer expedited shipping options through Federal Express. Rates vary based on the shipping address and quantity of products ordered. Shipping Rates are calculated during the checkout process.

Question 11

Which countries do you ship to?

Accepted Answer

At this time, we only ship to customers located in the United States.

Question 12

What is your return policy?

Accepted Answer

At OceanBlue, our goal is to make sure customers are completely satisfied with their purchases. We offer a no-hassle return policy on all of our products. We will gladly accept returns providing that goods are returned in their original packaging and in salable condition within 30 days from the date of the invoice. We can only accept returns where the item has been opened or used if it is damaged or defective. Please click here for more details.

Question 13

When will my money be returned to me?

Accepted Answer

Your refund or credit will be issued within 30 days of your return being received—we will also confirm the refund by email. If you have any questions, please call us at (561) 631-9871 during normal business hours (9:00am – 5:00pm EST).

Question 14

How do I change my billing or shipping information?

Accepted Answer

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Question 15

I am having a hard time. Can I speak with someone directly?

Accepted Answer

Yes! There are a few ways to reach customer service. Call customer service directly at (561) 631-9871, or email at [email protected].

Question 16

What are Omega-3 fatty acids?

Accepted Answer

Omega-3 fatty acids are essential nutrients that are required for a healthy body and mind. Polyunsaturated fatty acids (PUFAs) like EPA (Eicosapentaenoic acid) and DHA (docosahexaenoic acid) are the most well-researched and well-regarded of essential fatty acids. In 2004, the U.S. Food and Drug Administration stated that “supportive but not conclusive research shows that consumption of EPA and DHA Omega-3 fatty acids may reduce the risk of coronary heart disease.” In addition to supporting cardiovascular health, Omega-3 fatty acids support cognitive function, eye function, skin health, joint and bone health, and much more.

Question 17

Where does OceanBlue get its Omega-3 fatty acids?

Accepted Answer

Our primary source of Omega-3s comes from freshly caught anchovies and sardines from the coastal waters of Peru. We source only from FOS-accredited fisheries.

Question 18

How many mg of Omega-3 per day is ideal?

Accepted Answer

The American Heart Association recommends 500 mg per day for a person with no history of heart disease. The American Heart Association recommends 1,000 mg per day for a person with a history of heart disease, and 2,000 mg – 4,000 mg of Omega-3 per day for a person with high triglycerides. All OceanBlue products adhere to the recommendations from health authorities like the American Heart Association.

Question 19

Can I get enough Omega-3s from my diet?

Accepted Answer

It is rare, but possible to get enough Omega-3s in a normal diet. In the United States, it is likely that you aren’t getting enough of these essential nutrients. In some countries, a normal diet contains enough fish to deliver a healthy amount of Omega-3s. Unfortunately, due to common dietary choices in the U.S., such as consistent heavy consumption of both processed foods and fast foods, most Americans have diets that are deficient in Omega-3s. Not only do they lack essential Omega-3s, but they also tend to be overly rich in pro-inflammatory Omega-6 fatty acids.

Question 20

What are the benefits of taking Omega-3s?

Accepted Answer

Basic nutrition science has demonstrated that Omega-3s are essential nutrients for human health. Health benefits that Omega-3 supports include balanced triglyceride (blood fat) levels, healthy heart and circulatory system, healthy joints, and bones, overall brain health for adults, brain development in children and teens, natural visual function, and healthy mood. The two main Omega-3 fatty acids are EPA (eicosapentaenoic acid) and DHA (docosahexaenoic acid).

Question 21

What is EPA?

Accepted Answer

Eicosapentaenoic acid (EPA) is a polyunsaturated fatty acid (PUFA) obtained primarily from fish oil or from cold water fish species, such as herring, sardines, or mackerel. It can also be found in shellfish, seaweed, and certain microalgae. Studies have shown that EPA, and also DHA, help to support a balanced, stable mood. Studies also indicate that EPA is important for cardiovascular health by helping to maintain normal triglyceride levels, and promoting a healthy vascular system.* EPA helps to maintain balance in immune system function and, along with DHA, is vitally important for proper brain development in newborns and young children.

Question 22

What is DHA?

Accepted Answer

Docosahexaenoic acid (DHA) is a polyunsaturated fatty acid (PUFA) found in cold water fish, shellfish, and microalgae. Approximately 40% of the polyunsaturated fatty acids in the brain and 60% in the eye’s retina are DHA. DHA is critically important for proper brain development in newborns and young children and is important for healthy cognitive and neurological function at any age.* DHA has been shown to support the natural function of several physiological systems, including cardiovascular, cognitive, immune, and skeletal.*

Question 23

What is ALA?

Accepted Answer

Alpha-linolenic acid (ALA) is a polyunsaturated fatty acid (PUFA) that is found primarily in vegetable seed oils such as flax seed oil, an excellent plant source of ALA. Because ALA is an essential fatty acid, it is not produced by the body and must be consumed through the diet. The body has the ability to create EPA and DHA from dietary ALA, but it can not do so efficiently. As is the case with EPA and DHA, studies have shown that ALA supports healthy cardiovascular and brain function.*

Question 24

What are the benefits of taking DHA?

Accepted Answer

People choose DHA to support their normal brain, mood, and eye function. DHA is a fundamental building block of tissue in the brain and retina of the eye. It helps with forming neural transmitters, which is important for brain function and the optimal function of the central nervous system.

Question 25

What are the benefits of taking EPA?

Accepted Answer

EPA is an essential nutrient that supports healthy triglyceride (blood fat) levels and healthy levels of inflammation. Additionally, EPA promotes optimal heart and circulatory function, mood and emotional health, and healthy joints and bones.

Question 26

Are Omega-3 fatty acids good for heart health?

Accepted Answer

Heart health and Omega-3s have been studied for decades, so much so that the FDA now has a qualified health claim stating that the consumption of EPA and DHA Omega-3 fatty acids with a healthy diet and exercise may reduce the risk of coronary heart disease.

Question 27

What should I look for when purchasing a fish oil supplement to ensure high quality?

Accepted Answer

People who want the most from an Omega-3 fish oil supplement should target potency, purity, freshness, and quality control, all within a price point they can afford.

Question 28

Why is the purity of Omega-3 supplements important?

Accepted Answer

When choosing an Omega-3 supplement, it is important to choose a pure form of Omega-3 available to eliminate unwanted fats, fillers, by-products, and toxins. Purity also eliminates the possibility of fishy burps.

Question 29

What is the difference between taking fish oil supplements and eating fish?

Accepted Answer

American nutritional guidelines recommend that people eat two servings of fatty fish, such as fresh salmon, twice per week.

Question 30

Are there any side effects from taking OceanBlue products?

Accepted Answer

Consult with a healthcare professional before starting any supplement regimen, especially if you are pregnant or nursing, suspect a medical condition, or are taking prescription drugs. Our products are not intended for use by children under the age of 18 without the supervision of a healthcare professional.

Question 31

Does OceanBlue fish oil contain mercury?

Accepted Answer

Our testing methodologies ensure freshness and removal of impurities including heavy metals like mercury. Our fish oil is refined, concentrated, and distilled 27 times, in state-of-the-art facilities in Europe. During this process, we remove unhealthy fats, impurities, and by-products to create high-purity, concentrated omega-3 products.

Question 32

Should pregnant women take DHA?

Accepted Answer

Consult with a healthcare professional before starting any supplement regimen. Research has shown DHA to be vital to the healthy development of your baby’s brain, nervous system, and eyes. While it’s crucial for your baby, it’s also important to maintain your own healthy levels of Omega-3s. DHA and EPA deliver support to every cell, tissue, and organ in your, and your baby’s body. According to Mount Sinai Hospital DHA plays a crucial role in the growth and development of the central nervous system, as well as visual functioning in infants. Breastfed babies with healthy mothers should get enough DHA in breast milk.

Question 33

Is it safe for pregnant women to take OceanBlue supplements?

Accepted Answer

Consult with a healthcare professional before starting any supplement regimen. OceanBlue Omega-3 fatty acids are sourced from wild-caught anchovies and sardines. Our fish oil is refined, concentrated, and distilled 27 times, in state-of-the-art facilities in Europe. During this process, we remove unhealthy fats, impurities, and by-products to create high-purity, concentrated omega-3 products. The purity of our Omega-3s ensures that our supplements contain no impurities or heavy metals, including mercury.

Question 34

Why should children take DHA?

Accepted Answer

DHA fatty acids are important for every cell in the body, but for children, most research has focused on their role in promoting healthy brain development. Children are growing and developing, and during infancy and childhood, DHA is crucial for the healthy development of the brain, eyes, and central nervous system. DHA helps to promote children’s focus, attention, calmness, and social skills. In addition, numerous studies have found that Omega-3s may positively impact children's learning abilities.